Cake Topper FAQs | SugarBrush – Handmade in Lincolnshire & UK Delivery

Frequently Asked Questions

What are your cake toppers made from?
All of my toppers are handmade using icing (sugar), Tylo Powder (an edible hardening agent), food colouring, and water.

Are your products nut-free?
While every effort is made to ensure no nuts are present in any of my toppers, please note that they are made in a property that handles nuts. As such, I cannot guarantee the complete absence of trace amounts. If you or your recipient has a nut allergy, please exercise caution before purchasing.

Do your toppers contain any internal supports?
Some toppers may include dry spaghetti or cocktail sticks for structural support. This will always be clearly stated in the item description. The spaghetti used is free from gluten, wheat, and egg.

Will I know if my topper has cocktail sticks or spaghetti in them?
When a topper has internal spaghetti supports, these will be listed within the item description.  when a Topper has cocktail supports these are always visible to the customer when receiving the topper, cocktail supports are to enable you to stand the item on top on the cake without them toppling over. Your order will also come with a warning label to remind you that these have cocktail sticks in them. You are able to remove these yourself and simply lean the topper against the side of the cake. (Barn and fences are currently the only toppers with visible cocktail sticks).

How should I store my topper and how long will it last?
To maintain the best quality, store your topper in a cool, dry place, away from moisture and damp conditions. We recommend keeping it in the original box it arrives in. Do not refrigerate, as this may compromise the integrity of the topper.
When stored correctly, toppers can last up to 6 months. Each order also includes an information leaflet with storage guidelines to help you get the best from your topper.

Toppers get very hard the longer they are left. 

How are toppers packaged for delivery?
All items are individually wrapped in acid-free tissue paper and securely packed in a sturdy box to protect them in transit. If your order is damaged on arrival, please get in touch with photos so I can help resolve the issue.

Are the toppers edible?
While my toppers are made from edible materials, many are intended for decorative use only. If you're unsure about the edibility of a specific topper, please feel free to ask!

Can I customise a topper?
Absolutely! Many toppers can be personalised with names, numbers, colours, or themes. You can add your custom details when ordering, or message me directly if you’d like to chat through your ideas.

Do you take fully custom orders?
Yes — I love bringing unique designs to life! Whether it's a favourite character, a specific theme, or something totally bespoke, get in touch to discuss what's possible and current turnaround times.

Do you offer different sizes?
Toppers come in various sizes to suit different cakes. If you're not sure what size you need, just let me know the dimensions of your cake and I’ll be happy to help you choose the right fit.

What is your lead time for dispatch?
My current lead time is 3–5 working days. During busy periods, this may be slightly longer. If you need a quicker turnaround, please contact me — I’ll always do my best to help where I can.

Do you ship internationally?
At this time, I only ship within the UK.